Help & FAQ's

How can I pay for my order?

We accept payments from Visa, MasterCard, American Express or regular bank account payments.

How long will my order take to arrive?

European orders should arrive within 7-14 business days and international orders within a 10-20 business days however this varies from country to country based on your respective customs department.

Do you ship worldwide?

Yes, Paypal will calculate and show you the postage costs on your order before you pay. We will do our best to keep international costs as low as possible.

Will I get a tracking number for my shipment?

No. If you would like to be sent a tracking number, please contact lion-arts@outlook.com via the ‘Contact’ link. Make sure you also check your SPAM folder just in case our email is located there.

Will you restock sold out items?

Usually not as we work on “limited edition”, but keep an eye out on social media and the blog for updates on items back in stock.

Can I return or exchange an item I have ordered?

All sales are final. If you are unhappy with your order we can discuss further possibilities, please contact lion-arts@outlook.com via the ‘Contact’ link.